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Feedback

Oracle Components Ltd has made a commitment to our Customers to operate our Quality Control Systems to our ISO 9001:2008 and AS9120 certification and we have been working very hard to upgrade our procedures and process control in pursuit of continuous improvement. Please assist us to achieve our goal by completing and returning the enclosed survey. Thank you for your support,

Quality Manager
John Mustafa
ORACLE COMPONENTS LTD

Customer Feedback Form

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Please rate the following items from 1 to 10 (1 = Bad and 10 = Excellent)
   
Satisfaction  
Cooperation
Customer Representative support
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Key department interaction
On-time delivery
Oral communication
Promptness
Technical competence
Written communication
   
Performance  
Accessibility to your contact and services offered
Cooperation
Delivery
Dependability
Integration of standards
Organization
Product / service knowledge
Quality
Team Member interaction
   
Competitiveness  
Cooperation
Negotiation
Service/Facilities
Price
Schedule
   
Prediction  
Continued business
Delegation of responsibilities
Key Supplier status
   
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